Fulfillment Policy

Refund Policy

We want all our customers to be happy with their conversions. If you are dissatisfied with the results of your conversion please review our refund policy here.

Delivery Policy

Upon purchase of a conversion from app.exportmybooks.com, a window will open which displays the password needed to restore the converted file and a button to download the created QuickBooks backup file to the user’s computer. The file will be available to download for 30 days from the completion of the conversion. After 30 days the file is deleted from our servers.

Cancellation Policy

A user may cancel an in-progress conversion by disconnecting the company file from app.exportmybooks.com. Instructions for this can be found here.